Lunar RMA + Refund Policy

Standard-Limited-Warranty

L1 USER MANUAL

L1 USER QUICK GUIDE

Get in Touch

Call or Email Us with Your Questions

Phone

(+1) 945-268-9805

Email

support@lunar-usa.com

Name
Category: Repairs

To request a repair, follow these steps:

  1. Contact Customer Support:  Reach out via our official website lunar-usa.com/support  , call customer care center 945-268-9805, or email support@lunar-usa.com to report the issue.
  2. Describe the Problem: Provide detailed information about the problem and include proof of purchase. 
  3. Depending on the reported issue, we may ask you to return the device for inspection and evaluation. Once we receive your device, we typically complete the initial inspection within 3–5 business days. If additional testing or service is required, we will provide you with an update on the next steps.