Lunar RMA + Refund Policy

Standard-Limited-Warranty

Get in Touch

Call or Email Us with Your Questions

Phone

(+1) 945-268-9802

Email

support@luanr-usa.com

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Warranty

Category: Warranty

We recommend reviewing the warranty terms in detail or contacting customer service for more information.

Repairs

Category: Repairs

To request a repair, follow these steps:

  1. Contact Customer Support:  Reach out via our official website lunar-usa.com/support  , call customer care center 945-268-9802, or email support@luanr-usa.com to report the issue.
  2. Describe the Problem: Provide detailed information about the problem and include proof of purchase. You can download the official Lunar RMA Form .

General Usage and Updates

You can reach out to us through the following channels:

  • Official Website: Visit lunar-usa.com/support and fill out the Contact Us form to leave a message.
  • Customer Care Center: Call us directly at 945-268-9802 for immediate assistance.
  • Email: Send your inquiries to support@lunar-usa.com.

Keeping the system updated ensures you have the latest features and security patches: Automatic Updates: Enable automatic updates in the settings for timely updates. Manual Updates: Go to Settings > System Updates to check for available updates.